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This section allows a user a quick glimpse of their account activity. The following information is defined in the summary: Summary - General Listings being watched - The number of listings in the watch list
Summary - Action Needed
Invoices awaiting payment - Invoices needing payment
Bidding>Watching : Price – The current price of the item User ID – The user listing the item # Bids – Total number of bids the item has received or the total number of items sold in a fixed price listing Time Left – The amount of time until the listing ends (this time may extend if sniper protection/popcorn bidding is enabled) Listing Number – The listing number is displayed in ( ) parenthesis Listing Title – The listing title is displayed after the listing number
How to remove an Items from your watch list: Check the box associated with the listing to be removed from the watch list. Click the “Remove from list” button located at the bottom of the watch list. View Sellers Other Items – This button allows a user to view the seller’s other items. If stores are enabled and the seller has a storefront, the user will be directed to this seller’s store. Contact Seller – An email will be sent containing the message that is entered into the contact user form. Current Price – The current winning bid Bid Amount – The maximum amount you have bid on a listing Time Left – The amount of time until the listing ends (this time may extend if sniper protection/popcorn bidding is enabled) Listing Number – The listing number is displayed in ( ) parenthesis Listing Title – The listing title is displayed after the listing number User ID – The user listing the item
Lister ID – The User ID of the person whom created the listing Sale Price – The amount of the sale (highest accepted bid or fixed price) Quantity – Number of items you have selected to purchase Sale Date – Date the listing ended or item was purchased with Buy Now Status – The communication status (by symbol) between the buyer and seller Remove from list – This allows a user to remove old completed transactions
Action Panel: Option will vary depending on purchasing scenario View Invoice - View your invoice with the option to print. Create Invoice - This option is available for winning bidders on RFQ and Reverse Auctions. Leave Feedback – Buyer is directed to their “Leave Feedback” section (this is available if the buyer has not left feedback for this transaction)
How to remove a transaction:
Check the box associated with the listing to be removed from the watch list. Click the “Remove from list” button located at the bottom of the watch list.
Bidding>Not Won: Final Price – The final selling price of the item My Max Bid – The maximum amount you bid on the item Seller ID – The username of the seller End Date – The date the listing ended View Seller’s Other Items - – This button allows a user to view the seller’s other items. If stores are enabled and the seller has a storefront, the user will be directed to this seller’s store. Contact Seller - An email will be sent containing the message that is entered into the contact user form. Remove from list - This allows a user to remove non-winning listing records How to remove a transaction: Check the box associated with the listing to be removed from the watch list. Click the “Remove from list” button located at the bottom of the watch list.
Listings>Successful: Winner ID – The username of the Buyer Sale Price – The final price of the item ( ) Quantity – The quantity of goods purchased Sale Date – The date the bidding ended on an auction listing or the date a fixed price item was purchased with Buy Now” Status - The communication status (by symbol) between the buyer and seller Action Panel: Option will vary depending on selling scenario. Create Invoice – Creates the invoice for your buyer View Invoice – View the invoice associated with this listing with the option to print Leave Feedback – The Seller is directed to their “Leave Feedback” section (this is available if the seller has not left feedback for this transaction)
Listings>Unsuccessful: Highest Bid – The highest bid received Reserve – The reserve price of the listing (auctions only) #Bids – The number of bids the listing received #Watchers – The number of users who have this item on their watch list End Date – The date the listing expired Status – Copied, or not copied. List Similar – Create a new listing similar to this expired listing. Remove From List – Remove this listing record from view. Copy Listing – Select the checkbox and click “Copy Listing(s)” to add this as a new template
Listings>Active: Quantity – The quantity available Current Price – The current bid price (or the only price for a fixed price listing) Reserve – The reserve price (auctions only) #Bids – The current number of bids #Watching – The total number of users who have this item on their watch list Time Left – The amount of time until the listing ends (this time may extend if sniper protection/popcorn bidding is enabled) Edit Listing – Edit or add information to the listing End Early – Cancel the listing before the scheduled end date Copy Listing(s) – Select the checkbox and click “Copy Listing(s)” to add this as a new template
Listing>Templates: Create New Template – Select this to create a new listing template Quantity – The quantity available Current Price – The beginning bidding price or the fixed price Reserve – The reserve price (for auction listings) Buy Now – The Buy Now price (for auction listings) Created - The date the template was created Edit Template – Change the listing information Activate Listing(s) – Activate a listing template Delete Template(s) – Delete a listing tempate (non-recoverable)
Listing>Scheduled: Number – The listing number Title – The listing title Duration – The number of days the listing will run when activated Date Start/Time – The date and time the listing will become active Edit Listing – Change the listing information
Display - All non archived invoices are displayed by default. Select one of the following options to change the invoices displayed: · Unpaid - All invoices that still need to be paid or have not been marked as paid by the seller · Paid - All invoices with the "Paid" status will be displayed · All - All non archived invoices will be displayed · Archived - All Invoices that you have archived Filter: Filter the displayed invoices by Username, Listing #, or Invoice #. 1. Enter your value in one of the form fields. 2. Click the button marked "View". To clear the Filtered values, click the button marked "Reset".
Display - All non archived invoices are displayed by default. Select one of the following options to change the invoices displayed: · Unpaid - All invoices that still need to be paid or have not been marked as paid · Paid - All invoices with the "Paid" status will be displayed · All - All non archived invoices will be displayed · Archived - All Invoices that you have archived Filter: Filter the displayed invoices by Username, Listing #, or Invoice #. 1. Enter your value in one of the form fields. 2. Click the button marked "View". To clear the Filtered values, click the button marked "Reset".
The following information is editable:
Email - Send the invoice via email to the buyer
· Offers Sent · Listing Title – The listing number and listing title · Date – The date the offer was sent or a reply received · To – The username of the person who will receive the trade message · From – The username of the person who sent the message · Status – Pending, Accepted, or Rejected. A pending offer has not been evaluated by the user who created the listing. If rejected, you will be able to send a counter offer. · Quantity – The quantity requested in trade. · Message – The trade offer sent plus the replies from the other party. · Offers Received · Listing Title – The listing number and listing title · Date – The date the offer was sent or when you replied · To – The username of the person who will receive the trade message · From – The username of the person who sent the message · Status – Pending, Accepted, or Rejected. A pending offer has not been evaluated by the user who created the listing. You will be able to mark each offer as either accepted or rejected. · Quantity – The quantity requested in trade. · Message – The trade offer and your reply.
Feedback My Feedback – This section lists the users who left feedback, their comment, whether it is positive, neutral, or negative, date, and item number. Leave Feedback - A user can only leave feedback once per listing number, and that user must be one of the two parties involved in the transaction. To leave feedback: 1. Check the box(s) of the listing(s) where feedback will be left. 2. Select feedback status (Positive, Negative, Neutral). 3. Enter comment. 4. Click “Leave feedback for selected users”.
Account>Account Details Request to Change Username or Email Address – This is at the sole discretion of the site administrator. Enter the new username or email address, and an email notice is sent to the site administrator requesting the change. Change Account Information – This section allows a user to update their personal information, change their email settings, and change their membership plan (if enabled). Change Password – This allows a user to change their password at any time. 1. Enter current password (case sensitive). 2. Enter new password. 3. Confirm new password. 4. Click “Change Password”
Account>Storefront Quick Links: View Store – Brings the user to their storefront Quick Links: Inventory – Brings the user to Selling > Active Listings in their My Account section Quick Links: Recently Sold – Brings the user to Selling > Sold in their My Account section Store Title - The name of the store Short Description – This short description is shown on the main stores page beneath the store title Upload Banner – The store banner is displayed on the user’s store page (suggested size is 468 x 60 standard banner) Upload Logo – This logo is show on the main stores page for all randomly selected featured stores About the Store – Information is displayed in the user’s store, accessible by selecting the “About the store” tab Close Storefront – Disable the storefront feature. Confirm Changes - Preview the storefront details. Correct Changes – This allows the user to go back to fix any errors before saving the new changes. Cancel Changes – This cancels all new changes. Save Changes – This saves all new changes
Account>Public Profile This allows a user to give more information about themselves or their business. This information is displayed alongside a users feedback. The link to a user’s profile will appear next to their username on their item listing pages. Item Listing Details Every item listing created within the software will have its own display page. This page is what prospective buyers will see. The following information will also appear on the listing detail page. Comments & Ask the Seller a Question - There are two ways to post a question to the seller (Contact User Form), by clicking the username or selecting “Ask the seller a question” from the listing details page. Only verified registered users can access this function. After submitting the Contact User Form, the message is posted on the item detail page and the seller receives an email notification. The seller must login to answer the user directly from the listing detail page. Mail This Item to a Friend – Enter an email address into the “To” field of the form to send your message and a link to this listing. Watch This Item – Selecting this option adds this listing to your “Watch List”. This is only available for registered users. Bid History (Auctions and Dutch Auctions) – Lists the username, bid amount, and date of bid. Since traditional auctions use proxy bidding, only the current winning bid is shown. Dutch Auction bid histories show the maximum bid by each user. Purchase History (Fixed Price Listings) – Lists the username, quantity, purchase amount, and purchase date.
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